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Associate Account Manager

Associate Account Manager

Job Locations 
US-CA-San Francisco

More information about this job


Associate Account Manager

San Francisco


Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


About This Role:

This sales position focuses on the vendor accounts in Northern California. This opportunity is due to continued growth in the marketplace. The Associate Account Manager maintains strong relationships, drives client satisfaction, and focuses on selling additional products and services. He or she is rewarded for client retention and enrichment sales. Some travel may be required.


  • Nurture and develop existing clients.
  • Generate incremental revenues from existing clients by selling additional Forrester products and services and proactively pursuing executive-level relationships. 
  • Efficiently manage time to focus on activities that grow revenues and ensure client satisfaction.
  • Maintain an appropriate incremental sales pipeline to achieve account enrichment goals.
  • Forecast accurately.
  • Use analytical skills to understand our clients’ changing business and technology issues and needs.
  • Work to develop and execute on account plans that further position Forrester as a strategic resource.
  • Communicate professionally to both internal and external audiences.



  • A bachelor’s degree.
  • Three to five years of proven success in client management. 
  • Successful consultative or solution selling in the agency, media, or professional services industries.
  • Documented success as a top performer in previous and current positions.
  • Proven experience in managing multiple client relationships, achieving revenue goals, and managing personal sales strategies in a similar environment.
  • Effective organization and time management skills; impeccable written and phone communication skills.
  • A results-oriented team player. 
  • Someone who is conversant in leading-edge consumer advertising, marketing, and business technology trends.
  • A fast learner who is at ease with technology.


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FLSA Status:



Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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