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Graphics Operations Specialist

Graphics Operations Specialist

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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


About This Role:

The Graphics Operations Specialist will partner with our research and publishing departments to help authors create compelling graphics. We’re looking for someone who can empower our Research organization to apply our graphics style to communicate Forrester's ideas. The Graphics Operations Specialist will be part of the research team, working to create research deliverables, including presentations, charts, and information graphics.


  • Create documentation, communication, and training programs to promote graphics best practices within the Research community.
  • Contribute to a repository of graphics collateral and best practices.
  • Coach individuals to work within our brand guidelines and production standards.
  • Consult with authors on data visualization and storytelling. Help colleagues tell a story visually.
  • Review and revise graphics created by others and provide feedback to improve the quality of graphics production.
  • Monitor internal graphics workflow processes and recommend improvements.


Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for: 

  • Bachelor’s degree, ideally with a graphics design emphasis.
  • Exceptionally strong project management skills and get-it-done instincts.
  • Ability to maintain graphics design quality at high production volumes; can track project priorities and keep turnarounds efficient without sacrificing quality.
  • Minimum two years' experience in a graphic design or production design position within a creative team.
  • Strong typography and design aesthetic.
  • Flexibility (while also advocating for brand guideline adherence), enthusiasm, strong relationship-building skills, and a positive attitude.
  • Expert in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and proficiency with PowerPoint and Excel.
  • Experience in training peers in graphics creation, Illustrator skills, templates, and style guides.
  • Experience with data visualization is a plus.
  • Technology business knowledge is a plus.
  • Experience working with third-party outsourcers is a plus.

FLSA Status:



Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply. 

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.

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