Account Director

CA-Toronto
Category
Sales

Overview

Account Director, Ontario Public Sector

Toronto, Canada

 

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

As an Account Director, you will aggressively pursue growth opportunities within the Ontario public sector (provincial and municipal). By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformation and customer-obsessed strategies that will drive client growth in the age of the customer. As a trusted advisor to business and technology C-suite leaders, you will build long-term relationships with leaders who drive and influence the growth of their business. By creating and orchestrating global account strategies, you will anticipate your clients’ needs, understand what drives their success, challenge them to think differently, and provide highly valued business insight to enable them to win, serve, and retain customers.

Responsibilities

  • Identify key government stakeholders at the provincial and municipal level and build and maintain long-term relationships with key influencers and buyers.
  • Proactively pursue business development opportunities with prospective and existing clients to meet renewal and enrichment goals.
  • Lead the development of a strategy and plan for the growth of accounts by maximizing efficiencies and identifying potential opportunities where Forrester can add significant value.
  • Build credibility through an in-depth understanding of a client’s business, organization, external environment, and industry.
  • Drive collaboration with account teams throughout the life cycle of client engagements for the greater good of the accounts.
  • Work with clients as a trusted advisor to solve problems, challenge their thinking, and support them in driving growth.
  • Meet overall renewal and enrichment goals for the accounts assigned to you.
  • Maintain full fluency in Forrester’s products and services and how they are sold to deliver value in the marketplace.

Qualifications

  • Prior experience selling to and working with provincial departments and agencies as well as municipal governments.
  • Demonstrated abilities to strategically sell to and build relationships with senior-level executives (VP and above), such as CMOs, CIOs, CTOs, and CDOs.
  • A proven track record of achievement in a role with business development and account targets; five to eight years of sales experience in addition to 10 to 15 years of professional experience.
  • Successful selling of multiple, intangible products, ideas, and solutions (e.g., consulting and research) to Fortune 1000 companies.
  • A proven history of strategic account planning and management and growing key accounts.
  • Experience with procurement and managing complex buying processes so that you can guide and advise clients.
  • Relevant, transferable industry experience, such as in consulting, professional services, financial services, retail, healthcare, or media (less critical).
  • Exposure to marketing and technology functions and digital as drivers of change within organizations (less critical).
  • Strong presentation and meeting facilitation skills.
  • The ability to travel frequently to attend in-person client meetings.

 

 

 

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FLSA Status:

Exempt

 

Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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