Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.
The Vice President, Digital Customer Experience role is an amazing opportunity to lead Forrester's customer-facing digital CX into a new and exciting direction.
You will help us transform our digital presence, the value it provides, and our business dynamics. As opposed to just running an engine or an operation, this is a distinctly unique opportunity to fundamentally redesign and reconstruct how we show value to our customers across all our content and products. If you really understand what digital business transformation means, this is one of the most exciting opportunities that you will ever come across!
As part of the technology management team, reporting directly to the chief business technology officer, you will work across the entire company to bring together siloed value, introduce new technologies and experiences, and provide new value. This is not just about a look-and-feel change; you will lead a transformation that changes the nature of how our value is consumed.
Innovation must be a core part of your DNA. You will be a leader of change inside and out, working with staff as well as directly with clients.
The ideal candidate will have demonstrated success in the following areas:
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.