• Office Coordinator

    Job Locations US-MA-Cambridge
    Corporate Services
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    The Office Coordinator, a member of the Corporate Services and Finance teams, must have strong organization skills and the ability to multi-task and set priorities, maintaining a functional office environment for employees of Forrester's headquarters in Cambridge.


    • Oversee mailroom – process in-bound and out-bound packages and mail including recipient notification and invoice processing. Maintain relationship and reviews of vendors.
    • Proof, approve, and process business card requests from submittal through invoicing; maintain relationship and oversight of print vendor.
    • Maintain the corporate letterhead/envelope inventory.
    • Monitor and respond CS Request database throughout day from submittal to action to
    • Maintain the office environment on designated floors through proactive quality checks.
    • Maintain meeting and conference rooms — markers, whiteboards, cables, etc.
    • Stock office supply cabinets and printer stations.
    • Maintain office equipment, including printers, coffee machines, etc.
    • Contribute to team rotation of front desk breaks (lunch, illness).
    • Provide back-up and/or support of team services — catering, new hire set-up, facilities, etc. -- as needed.
    • Assist with the coordination, setup, and breakdown of corporate events.


    • One to two years of office administration and/or customer service experience (a plus).
    • A team player.
    • Excellent written and verbal communication skills.
    • The ability to identify issues and propose solutions or new processes.
    • Great time management and priority management in order to get the job done well!
    • Must be punctual.
    • Proficiency on a PC, Outlook and the ability to quickly learn new systems and applications.
    • Someone who is capable of heavy lifting; must be able to lift up to 50 lbs


    Explore #ForresterLife on:








    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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