• Senior Systems Engineer

    Job Locations US-MA-Cambridge
    IT/Technology Management
  • Overview


    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    As a Senior Systems & Applications Architect, you will use your expertise and experience in the areas and activities described below to deliver solutions and services. The candidate is expected to have a self-motivating personality and strong work ethic. The candidate must demonstrate a deep knowledge of Linux, storage, and cloud services and be security focused.


    • Design and define system architecture for new or existing systems. Review and assess existing enterprise applications to support new features, performance improvements, upgrades, and ongoing sustainment.
    • Develop technical road maps for future implementations.
    • Develop business case analysis on potential projects.
    • Analyze large, complex systems, focusing on server, storage, virtualization, and network infrastructure, to determine performance bottlenecks, application bugs, and opportunities to improve efficiency.
    • Determine system specifications and working parameters for hardware/software compatibility.
    • Implement and operate diagnostics and monitoring tools to understand, assess, and modify system behavior and performance.
    • Identify areas of instability and deviations from best practices with components supporting enterprise applications.
    • Participate in performance, load, and stress testing and remediation of issues identified.
    • Participate in security architecture reviews of enterprise systems.
    • Participate in efforts to develop new systems and upgrades and updates to existing systems, throughout the entire application life cycle: requirements analysis and definition, system design, implementation, testing, deployment, and sustainment.
    • Be mindful of security in all facets of design and execution.


    • At least 10-plus years of experience in the field.
    • Expert in Linux administration, RHEL, and CentOS — certification preferred.
    • AWS cloud administration (EC2, S3, VPC, RedShift, RDS, SNS, Route53, IAM, CloudWatch, DynamoDB, ElasticSearch, etc.).
    • Hybrid cloud/SaaS/PaaS/IaaS solutions and implementations.
    • VMware/ESX administration.
    • Proactive server and hardware administration.
    • SSL Cert and DNS administration.
    • Monitoring systems and custom alerting escalation administration.
    • Splunk Cluster administration and Backup administration.
    • Storage administration; NetApp experience is preferred.
    • Familiarity with the following:
      • LAMP (Linux, Apache, MyQL, PHP); NGINX; Glassfish; ActiveMQ; Java; and Tomcat technologies.
      • Interwoven technology: TeamSite CMS, MediaBin, LiveSite, Open Deploy.
      • Cloudera, Hadoop/Koverse (big data solutions).
      • Oracle database and products.
      • Oracle Endeca technologies.
      • Agile methodology and PMI frameworks.
    • Strong in Linux scripting and automation.
    • In-depth understanding of high availability, load balancing, and fault-tolerant designs and solutions.
    • Deep knowledge of disaster recovery, business continuity solutions, and cybersecurity concepts.
    • Experience with ITIL V3 framework, SOA principles, and enterprise architecture and web services concepts.
    • Excellent in technical documentation.
    • Experience with enterprise modeling application (Sparx systems) administration for GDPR initiatives.
    • Succeeds in complicated technical situations.
    • Thrives in high-energy/fast-paced environments and projects.
    • Ability to work effectively and build relationships with team members, personnel in other departments at Forrester, and external consultants and vendors.
    • Exceptional written and oral communication skills.
    • Has the ability to manage multiple tasks simultaneously and drives to deliver on time.
    • Willingness to learn to work with the tools and solutions selected by the team.
    • Insatiable curiosity to understand, improve, and innovate.
    • Possesses the ability to problem solve and commit to quality even when dealing with unfamiliar technologies.
    • Willing to be on call, work occasional weekends and nontraditional hours, and travel when needed.


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    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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