• Advisory Coordinator

    Job Locations US-MA-Cambridge
    Category
    Customer Success
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

     

    About This Role:

     

    The Advisory Coordinator facilitates high-value engagements between Forrester's analysts

    and clients through the management of our repeatable advisory offerings. The AC role is focused on supporting the best practices and project management for our client-sponsored engagements, supporting internal processes within Forrester’s systems, and coordinating across the Advisory product.

    Responsibilities

    • Support the analysts and program manager team with the management of key client engagements, such as Forrester’s client-sponsored webinars and speaking engagements.
    • Achieve a quarterly revenue goal based on the amount of advisory delivered in conjunction with Forrester analysts.
    • Manage and execute on all tasks related to client advisory engagements, including scoping calls and kickoff/prep calls; citations/vendor relations review cycles; meeting logistics; session attendance and participation; and follow-up activities related to completed sessions, including the collection of client feedback.
    • Develop a strong knowledge of Forrester’s internal systems and processes.
    • Provide thorough and exact data entry into technology systems, e.g., Salesforce.
    • Have a general knowledge of business and technology to best understand the issues facing Forrester’s client base.
    • Develop and maintain strong collaborative relationships with research and consulting colleagues.

    Qualifications

    • A strong track record of academic achievement; B.A./B.S. degree minimum.
    • Someone who is extremely detail-oriented, highly organized, and a quick learner.
    • Commitment to learning and developing in the role.
    • Effective organization and time management skills with an ability to multitask and prioritize.
    • Strong marketing and project management skills.
    • Excellent critical thinking, communication, and writing skills.
    • A strong intellectual curiosity about business and consumers and the impact that technology has on them.

     

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    FLSA Status:

    Exempt

     

    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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