• Manager, Sales Development

    Job Locations US-TN-Nashville
    Sales Ops
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    The Manager, Sales Development leads a team of five to 10 sales development specialists who focus on identifying opportunities and securing initial appointments within named prospects across the North American sales teams. The Manager, Sales Development will institute a tightly defined process to ensure a consistent and unified approach to building the pipeline for new client acquisition.


    • Manage, lead, mentor, and train a team of sales development specialists, providing real-time detailed guidance and feedback.
    • Take a disciplined approach to process and operations through high levels of direct observation, inspection, and analytics to meet key metrics and performance indicators.
    • Work with Forrester’s sales teams to develop strong pipelines consistent with overall Forrester sales processes and specific prospect strategies.
    • Drive team activity to schedule qualified meetings for Forrester sales teams.
    • Coach the team on name development and social selling techniques.
    • Act as a role model and leader within the sales organization. Promote a “can do” culture and positive environment.
    • Maintain full fluency in Forrester’s suite of products and services and how they are sold to deliver value in the marketplace.
    • Develop team members for current and future growth opportunities.
    • Partner closely with marketing, product, and technology departments to maximize the team’s effectiveness.


    • Proven first-line managerial experience, preferably with recent graduates.
    • Sales fluency and an understanding of what drives new business sales organizations and how sales organizations are measured.
    • Proven experience managing and coaching to metrics and KPIs.
    • Strong business acumen and a professional demeanor.
    • Strong, high-level relationship skills. The ability to thrive in a team environment, interact with peers, and understand an executive vision and internal ecosystem.
    • Exceptional attention to detail. Strong discipline regarding process and operations.
    • Experience providing guidance and feedback to build a high-performance culture.
    • The ability to absorb and grasp new concepts quickly (such as rapid advancements in the business technology industry).



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    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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