• Catering Coordinator

    Job Locations US-MA-Cambridge
    Category
    Corporate Services
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

     

    About This Role:

    The Catering Coordinator is a member of the corporate services team and is responsible for ensuring that catering requests are supported with consistent, high-quality catering and a professional, service-oriented manner while maintaining costs. Hours for this position are from 8:00 a.m. to 4:30 p.m., with occasional early-morning or early-evening hours as our catering needs require.

    Responsibilities

    • Coordinate relationships with catering vendors — including menu development, ordering, invoicing, and returning of service items post-event.
    • Monitor and respond to catering request forms and keep database updated with order and invoice status as well as vendor information.
    • Provide the setup and timely clearing of catering in designated meeting rooms.
    • Wash and put away all dishes, coffee pots, serving utensils, platters, etc. throughout the day.
    • Maintain the catering kitchen inventory, including snack and beverage inventory, service utensils, dishes, glassware, baskets, etc. Maintain a neat and organized supply closet.
    • Maintain catering kitchen cleanliness. Follow a daily closing checklist to ensure a neat, organized, clean workspace for the following day.
    • Ensure that client meeting spaces are ready; make ongoing checks on client conference rooms to maintain cleanliness, supplies, and neatness. Maintain the client coffee area in the lobby throughout the day.
    • Support corporate office events and holiday events, including menu development, food ordering, setup, and breakdown; supervise onsite servers/bartenders as needed.
    • Contribute to the upkeep of employee coffee machines in the main break room, including daily refilling and weekly cleaning.
    • Contribute to the team’s backup coverage of the front reception desk for the receptionist during lunch, breaks, and the day as needed.

    Qualifications

    • Two to three years of food and beverage experience in the hospitality, catering, and/or hotel industries.
    • Experience working with high-level clientele in a professional corporate environment.
    • A team player.
    • The ability to maintain budgets and policies set in place for the catering program.
    • Excellent communication and customer service skills.
    • The ability to lift racks of dishes and kitchen supplies. Candidates must be able to lift 50 pounds.

     

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    FLSA Status:

    Exempt

     

    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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