• Research & Data Analytics Manager

    Job Locations US-MA-Cambridge
    Advisory - Data
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    The Research & Data Analytics Manager is a critical member of Forrester’s CX solutions team. This person is responsible for designing and managing primary custom research in response to client needs, including determining and advocating for the best sampling approach to meet the client’s business objectives, designing studies with multiple stakeholders, crafting top-quality questionnaires, incorporating and executing on appropriate advanced analytics, soliciting competitive vendor bids, overseeing study management, and contributing to the development of deliverables and insights.


    The primary focus of the Research & Data Analytics Manager is to partner with internal and external clients to develop high-quality survey research projects producing actionable insights, including clarifying research needs, identifying appropriate methodologies and advanced analyses, and overseeing deliverables. This person will also contribute to the growth of the business by identifying areas for strategic improvement and recommending new tools, approaches, and procedures to accomplish research and client service objectives.


    • Demonstrated expertise with quantitative survey design and management, as well as advanced data analysis skills, gained from at least six years of experience leading research studies (preferably in the market research industry).
    • A recognized expert in a wide variety of research methodologies and advanced analyses, including market segmentation and classification, driver analysis, landscape mapping, and conjoint studies.
    • Highly skilled at working with clients, including those from various backgrounds and with differing business needs. This person is capable of providing clients with high-quality consultation around sampling methodology and the application of advanced analyses.
    • Experience managing complex global/international research studies.
    • Advanced SPSS skills. Skills in R preferred.
    • Excellent oral and written communication and collaboration skills.
    • Sharp attention to detail and high personal standards for quality and thoroughness.
    • Bachelor's degree required
    • Master’s degree strongly preferred; Ph.D. in social sciences preferred.


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    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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