• Principal Consultant

    Job Locations SG-Singapore
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, they bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.



    About This Role:

    The Principal Consultant scopes and delivers consulting projects based on our published research covering the following roles: CIO, application development and delivery (AD&D), infrastructure and operations, security and risk, and enterprise architecture.

    The ideal candidate has subject matter experience supporting business technology teams, with experience working across the project life cycle from inception to execution.


    Specific experience in areas such as technology strategy, modern application delivery, infrastructure modernization/transformation, IT service management, or security are highly desirable.


    The candidate has experience helping firms define strategies, organizational models, reference architectures, and technology road maps supporting sales, marketing, and customer service initiatives. He or she will leverage this experience to design, promote, and deliver consulting projects that leverage our research on defining future states, building a business case, conducting a maturity assessment, and defining a road map.


    The candidate will be responsible for developing Forrester’s business technology (BT) consulting capabilities across the Asia Pacific region. This will include: 1) defining our offerings within the region (ensuring alignment with our research and analytics capabilities and BT consulting practices in North America and Europe); 2) working with sales teams across the region to build the opportunity pipeline; and 3) building the delivery capabilities needed to execute BT consulting engagements across the region.


    Principal Consultants have three major responsibilities: 1) partner with our sales reps and business development directors to promote our research-based consulting capabilities with prospects and clients; 2) create high-quality consulting deliverables, such as business cases, maturity assessments, strategic road maps, vendor selections, or performance metrics reviews; and 3) partner with other consultants or research analysts to develop repeatable consulting offerings based on our published methodologies. They must: 

    • Partner with sales reps and other business development partners to identify prospects for these consulting offerings based on analysis of clients and prospects who attend Forrester events and workshops, request analyst inquiries, or read research reports.
    • Develop sample deliverables and associated marketing materials for repeatable consulting offerings based on our published research.
    • Achieve personal revenue targets on a quarterly basis by delivering research-based consulting projects, including conducting intake interviews and analyzing client data using a published methodology to evaluate client inputs, synthesizing conclusions, and developing recommendations.
    • Develop high-quality, well-structured, and user-friendly Microsoft PowerPoint, Word, and Excel client deliverables.
    • Present or co-present findings and recommendations to clients.
    • Establish and manage client expectations on timelines and deliverables, ensuring adherence to project commitments.
    • Identify opportunities for new research streams based on feedback from clients and trends in our engagements with clients.


    • A strong academic record of achievement.
    • A combined minimum of 10 to 15 years of management consulting experience and experience in support of technical professional services delivery efforts supporting marketing, sales, and customer service business objectives.
    • Demonstrated ability to develop consulting offerings, scope and price projects, and close consulting deals, in partnership with sales professionals.
    • Demonstrated experience with designing and delivering technology solutions, preferably in the areas that support an organization’s interactions with its customers (e.g., business intelligence, analytics, marketing technology, customer service and support, etc.).
    • Demonstrated ability to achieve key performance metrics such as utilization rates or revenue targets.
    • Ability and desire to work on multiple strategy projects concurrently — balancing the needs of each to achieve superior client satisfaction.
    • Experience preparing deliverables for clients, owning and delivering the finished product, and taking the outputs of workshops and creating client-facing deliverables for delivery to C-level business executives.
    • Strong communication, analytical, and client-facing skills.
    • Experience working with subject matter experts with deep content knowledge.
    • The ability to travel (approximately 10 days per month).
    • Experience working across cultures and geographies.
    • The ability to communicate (written and verbal) in English.


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    Forrester Research is an equal opportunity employer and is committed to providing a work

    environment that is free from all forms of discrimination, including sexual harassment.

    Data Protection

    The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

    By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:

    Forrester’s offices in the US and other countries outside the European Economic Area; and service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.



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