• Account Manager

    Job Locations US-MA-Cambridge | US-NY-New York | US-TX-Dallas
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    The Account Manager (AM) for premier accounts grows, uncovers, and develops opportunities globally within Forrester’s largest accounts. The AM is accountable for achieving specified new-business revenue targets within clients while maintaining a relationship with the key stakeholders within the accounts. The individual will be working directly with Forrester’s research leadership and other key resources as necessary to formulate strategy and is rewarded for client retention and enrichment sales. Roughly 25% of the Account Manager’s time is spent on travel within the assigned territory.


    • Find and generate new revenue through the sale of Forrester’s data, research, advisory, and consulting solutions.
    • Maintain an appropriate incremental sales pipeline to achieve account renewal and enrichment goals and forecast accurately.
    • Expand and develop executive-level client relationships while maintaining quality relationships to retain clients.
    • Leverage existing relationships as references to help develop and close opportunities in other parts of designated accounts.
    • Use analytical skills to understand our clients’ changing business and technology challenges and needs.
    • Work strategically to develop and execute account plans that position Forrester as a strategic resource.
    • Properly position and manage internal resources to align with external opportunities.
    • Communicate professionally to both internal and external audiences.



    • Five-plus years’ experience managing complex Fortune 500 client relationships, achieving new-business revenue goals, and managing personal sales strategies.
    • Proven overachiever.
    • Growth-minded — success prospecting and selling to net-new buyers within an account base.
    • Experience working with and comfortable selling to senior marketing and technology roles.
    • Effective organization and time management skills; impeccable written and phone communication skills.
    • A process-driven and results-oriented team player.
    • Bachelor’s degree or equivalent experience.
    • A fast learner who is at ease with technology.


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    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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