• Senior Analyst

    Job Locations US-MA-Cambridge
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    Senior Analysts conduct innovative research and deliver advice through written reports, consulting, client inquiries, and speeches. Contributing to Forrester’s CIO team, the Senior Analyst serves senior tech management leaders such as CIOs, CTOs, and chief digital officers who are increasingly responsible for delivering excellent customer and employee experiences that drive positive business outcomes for their company.


    The Senior Analyst writes to, presents to, and advises CIOs and other senior technology leaders on Forrester’s research that addresses the strategic needs of CIOs worldwide. In particular, this Senior Analyst will research concepts, frameworks, and best practices on how talent management solutions can contribute to the CIO’s technology agenda and improve the employee experience. The research efforts will include identifying trends in talent management applications and people/workforce analytics with a secondary focus on learning management, employee wellness, and recognition tools. The Senior Analyst will track and understand the respective vendor landscape and strategic partners for these areas (from large established ERP vendors to emerging niche technology providers and everything in between) and convey the information to CIOs and senior tech leaders. 


    The Senior Analyst should have a strong understanding of the business and technology issues facing CIOs today, an appetite for conducting and writing research to stay abreast of the issues, and the desire to engage directly with clients to lead positive change in their organizations.


    • Develop a deep understanding of what Forrester clients require to be successful as CIOs.
    • Conduct primary research on how enterprises plan to utilize talent management solutions to help deliver on their corporate strategy.
    • Evolve thought leadership around the emerging role of talent and learning and how those roles are key to the emerging employee experience conversation.
    • Be able to predict the future role of the related software ecosystem as an enabler for business innovation.
    • Collaborate with experts in different focus areas from across Forrester’s role and geographic teams to develop a complete context for these trends, both providing input to their research reports and writing reports incorporating their expertise to provide a big-picture view.
    • Collaboratively develop cohesive bodies of research that are focused on helping clients succeed with their talent strategies.
    • Write/create approximately eight to 12 reports and workbooks per year, use social media to develop visibility for your research and Forrester, and contribute to Forrester client communities.
    • Consult with clients to apply Forrester’s research in the context of their specific business environment and help solve their problems through inquiry and advisory.
    • Present at Forrester-sponsored and industry-related events and deliver client webinars.
    • Establish an industry presence as an influential speaker and thinker; build relationships with senior technology leaders, CTOs, and CIOs, as well as with the journalists who cover the sector; and participate in vendor briefings and field press inquiries as necessary.


    • Proven experience with HR and talent management processes and technologies. Experience with broader ERP solutions a plus.
    • A strong record of academic achievement: B.A. or B.S. minimum; MBA or M.S. preferred.
    • A deep intellectual curiosity about the effect of talent on the business landscape; solid business instincts and a practical understanding of what makes companies tick and how CIOs operate; and a creative view of markets, technologies, and attitudes combined with a fascination with the future.
    • Superior listening, critical thinking, and writing skills, as well as memorable presentation skills. Principal/Senior Analysts are expected to take complex, disparate ideas and distill them into simple, provocative concepts — and be willing to take a stand on vendors and outcomes.
    • The ability to travel more than 25% of the time.



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    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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