• Manager, Data Scientist

    Job Locations US-MA-Cambridge
    Advisory - Data
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.


    About This Role:

    We’re looking for a data-savvy individual to join our data science team as a manager. Based on survey-based data, as well as other ad hoc structured and unstructured data sources (e.g. client CRM data, social media data, API sourced or web scraped data), the team uses the entire data science pipeline to generates insights, automates processes, builds custom algorithms and collaborates with Forrester’s experts to create data tools and deliver insights, for both internal and external clients. We’re looking for a candidate who has at least 10 years of experience with translating data into insights and linking it to the client’s business initiatives. The candidate should have a proven track record of analyzing consumer behaviors using advanced analytics, combined with presentation and communication skills. The candidate must marshal data, analyses, ideas, and recommendations into compelling deliverables that help (internal and external) clients be more successful.


    We’re looking for a candidate who understands analytics but can also translate data into actionable insights. Job duties include:


    • Lead a team of data scientists that use advanced analyses and develop predictive models for customer behavior, utilizing traditional statistical techniques (e.g. factor analysis, cluster analysis, regression modeling) as well as other established and cutting-edge data science techniques, including supervised and unsupervised machine learning models, text analytics, and network analytics. Ideally, the candidate has used these techniques previously.
    • Serve as a subject matter expert and a data science enabler to help foster the growth and systematization of data science at Forrester.
    • Partner with IT to create automated processes to ingest and cleanse data from multiple data sources and to feed the data to existing and future tools and systems. Identify opportunities for process improvement and innovative solutions (including custom algorithms and tools) for Forrester’s internal and client-facing challenges.
    • Collaborate with subject matter experts to create proprietary analytic tools that help internal and external clients make data-driven business decisions faster and better.
    • Lead the data analysis and support WIM (What It Means) for consulting engagements. The ability to develop and deliver client-facing projects is critical to the role. This includes providing presales support with Forrester prospects as arranged by Forrester’s sales and account management teams.


    • A. or B.S. minimum; M.B.A. or M.S. is preferred. Areas of study in a quantitative field such as: Statistics or Mathematics, Economics, Marketing Analytics, Computer Science, Psychology, Engineering or Business.
    • A minimum of ten years of analytics experience, preferably in a marketing and/or client facing or consulting setting.
    • Proven ability to understand and translate client problems and questions into appropriate analytics processes and solutions.
    • Highly proficient in either R or Python (with working knowledge of the other). Deep experience with advanced statistical analysis, machine learning, text and network analytics.
    • Experience implementing, streamlining and automating data processes.
    • Expertise with both structured and unstructured data at Big Data platform setting is a plus.
    • Experience with building custom algorithms and interactive data tools is a plus.
    • Excellent communication skills, including the ability to present complex findings to non-technical audiences. Comfortable speaking in front of large audiences.
    • The ability to work independently without day-to-day supervision and as part of a global research team.



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    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.



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