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About This Role:
Forrester Research is seeking a CMO/Customer Experience Executive Partner for its Executive Programs for C-Level Executives. Executive Programs is a unique service offering designed to meet the exclusive needs of the executive audience. Members of the Executive Program group are the most senior marketing, digital, customer experience and technology leaders at $1-billion-plus organizations and have an overall responsibility to lead the shift to customer obsession, define a customer experience aligned to the brand promise, provide customer insights to inform the business strategy, bolster digital transformation initiatives and recognize technology's impact on customers and the business.
The CMO/Customer Experience Executive Partner will be responsible for growing participation in this program and for developing and maintaining strong relationships with Executive Program clients. He/she will serve as a strategic business advisor to Executive Program clients by advising them, pushing their thinking, coaching them, and providing them with actionable feedback on their activities and deliverables. We are specifically looking for an executive who has deep knowledge and experience across marketing disciplines, an appreciation of the challenges facing organizations as they transform their customer experience, and the ability to advise clients on how to develop and implement solutions to those challenges. Candidates must demonstrate the confidence and ability to advise clients across industries. This position reports to the VP, Executive Partner Program Lead.
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Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.