• Events Coordinator

    Job Locations US-MA-Cambridge
    Category
    Events
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. 

    About This Role:

    The Events Associate is part of the US events logistics team and reports to the director of US event operations. The candidate for the position must be a fast-paced, motivated, organized, detail-oriented, and customer-focused individual.

    Responsibilities

    • Manage various components of event operations, which may include catering, meeting room specifications, audio-visual tools, internet, signage, registration, website updates, mobile app coordination, agendas, special events, and VIP travel needs.
    • Facilitate analysts’ one-on-one meetings and roundtable sessions at events, ensuring accurate information is listed on the website and in the scheduling tool.
    • Handle event materials, such as lanyards, badges, tent cards, and décor items.
    • Coordinate sponsor fulfillment needs, including sessions, attendee messaging, scanning, registration codes, and other needs.
    • Travel to events to interact with clients and provide top-notch customer service, while overseeing sponsor lead retrieval, meeting coordination, and the mobile app.
    • Review processes for improvements and assist with new initiatives as needed.

    Qualifications

    • A BA/BS degree and a strong academic record with varied undergraduate work experience.
    • A minimum of one to two years of professional experience, preferably related to live events.
    • A detail-oriented approach and excellent organization and prioritization skills.
    • Strong verbal and written communication and interpersonal skills.
    • The ability to work independently and as a valued and contributing member of a team.
    • The ability to work on multiple projects concurrently and meet deadlines.
    • Excellent problem-solving and troubleshooting skills.
    • Knowledge of Microsoft Word, Excel, PowerPoint, HTML, Photoshop, and Illustrator.
    • The ability to travel to North American forums.

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    FLSA Status:

    Exempt

     

    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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