Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As a member of the customer success organization, you are responsible for delivering a high level of service to our clients. The Customer Success Specialist is also responsible for supporting internal Forrester needs. This includes (but is not limited to) assisting in reporting analysis and other client-related projects; resolving technical or functionality issues, access problems, and use of our electronic products; and answering general questions about Forrester. This constant contact enables the Customer Success Specialist to provide feedback on the experience with our products and with Forrester as a whole.
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Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.