• Catering Coordinator

    Job Locations US-MA-Cambridge
    Corporate Services
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. 

    About This Role:

    The Catering Coordinator is a member of the corporate services team and is responsible for ensuring that the catering services we provide are consistent, of high quality, professional, and service-oriented while maintaining costs. Hours for this position are from 8:00 a.m. to 5:00 p.m., with occasional early morning or early evening hours as our catering needs require.


    • Coordinate relationships with catering vendors in developing a menu, ordering, invoicing, and returning of service items post-event.
    • Monitor and respond to catering request forms and keep the database updated.
    • Provide the setup and prompt clearing of catering in designated meeting rooms.
    • Wash and store all service ware, dishes, etc., throughout the day.
    • Maintain the catering kitchen inventory — consumable and service ware.
    • Maintain a neat and organized supply closet.
    • Maintain and coordinate catering kitchen cleanliness.
    • Conduct regular check on supplies and cleanliness of conference rooms to ensure that client meeting spaces are client ready.
    • Maintain supplies and cleanliness of client coffee area in the lobby throughout the day.
    • Support corporate office events and holiday events, including menu development, food ordering, setup, and breakdown; supervise onsite servers/bartenders as needed.
    • Contribute to upkeep schedule of coffee machines in the cellar.
    • Participate in team’s backup schedule of the front desk.
    • Process all catering invoices for submission to finance.


    • Two to three years of food and beverage experience in the hospitality, catering, and/or hotel industries.
    • Experience working with high-level clientele in a professional corporate environment.
    • A team player.
    • Budget management experience.
    • Excellent communication and customer service skills.
    • The ability to lift racks of dishes and kitchen supplies. Candidates must be able to lift 50 pounds.

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    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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