• Account Manager

    Job Locations US-MA-Cambridge
  • Overview

    Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. 


    About This Role:

    The Account Manager (AM) for premier accounts grows, uncovers, and develops opportunities globally within Forrester’s largest accounts. The AM is accountable for achieving specified new business revenue targets within clients while maintaining a relationship with the key stakeholders within the accounts. The individual will be working directly with Forrester’s research leadership and other key resources as necessary to formulate strategy and is rewarded for client retention and enrichment sales.


    • Find and generate new revenue through the sale of Forrester’s data, research, and advisory products.
    • Maintain an appropriate incremental sales pipeline to achieve account renewal and enrichment goals and update/maintain Forrester's sales pipeline system.
    • Expand and develop executive-level client relationships while maintaining quality relationships to retain clients.
    • Leverage existing relationships as references in order to develop and close opportunities in other parts of designated accounts.
    • Use analytical skills to understand our clients’ changing business and technology issues and needs.
    • Work strategically to develop and execute account plans that position Forrester as a strategic resource.
    • Properly position and manage internal resources to align with external opportunities.
    • Communicate professionally to both internal and external audiences.
    • Forecast accurately.


    • Five-plus years’ experience managing complex Global 2000 client relationships, over achieving new business revenue goals, and managing personal sales strategies.
    • A background in marketing or technology and someone who is comfortable selling to senior marketing, product management and strategy roles.
    • Effective organization and time management skills; impeccable written and phone communication skills.
    • A results-oriented team player.
    • Someone who is conversant in marketing and business technology trends.
    • A bachelor’s degree or equivalent experience.
    • A fast learner who is at ease with technology.


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    FLSA Status:



    Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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