Global Account Director

Job Locations US-CA-San Francisco | US-WA-Seattle

Job Description

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.


About This Role:

The Global Account Director Executive Lead manages a high performing team of 6 reps for some of the largest and most strategic relationships within the Premier Hi-Tech Sales organization. The Global Account Director, strengthens existing executive-level client relationships and develops net new business opportunities within a portfolio of Forrester’s largest vendor accounts. The Global Account Director will report directly to a Premier Hi-Tech Sales Director and is accountable for achieving aggressive quarterly growth and renewal targets. In addition, this strategic role is responsible for developing and executing a global account strategy, which includes partnering with Forrester team members in Europe, the Middle East, and Africa; Asia Pacific; and the partners’ organization.


Job Description:

  • Generate incremental revenue from an existing client base by selling net new Forrester solutions and growing existing relationships.
  • Maintain an appropriate rolling sales pipeline to achieve aggressive account enrichment and new business targets.
  • Leverage Forrester’s CRM system to forecast accurately and maintain account activities and goals.
  • Develop strong strategic relationships with executive-level clients.
  • Use analytical skills to understand our clients’ changing business and technology issues and needs.
  • Work strategically to develop and execute global account plans that position Forrester as a strategic resource.
  • Communicate professionally to both internal and external audiences.

Job Requirements:  


  • A bachelor’s degree or equivalent experience.
  • Eight-plus years’ experience managing Fortune 500 client relationships, achieving new business revenue goals, and managing personal sales strategies.
  • The ability to develop and maintain executive-level relationships.
  • A track record of consistent quota achievement.
  • Strong presentation and meeting facilitation skills.
  • Experience working with business development in Technology Providers.
  • A high-energy team player who is a fast learner and is at ease with technology.
  • Experience managing relationships across multiple geographies.
  • The ability to travel as necessary in US and International.

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FLSA Status:



Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


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