Research Associate

Job Locations US-MA-Cambridge

Job Description

Our job is to be bold at work. 
It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. 

About This Role:

The Research Associate is part of Forrester’s application development and delivery research team. Since software is both the platform and the portal for customer engagement, speed and continuous improvement of software applications and systems are essential for business success in any industry. The Research Associate works with a team of analysts whose research and advisory identify the platforms, tools, methodologies, and skills that help companies centralize modern software to their business.


Job Description:

  • Manage research projects by working with assigned analysts, formulating a project plan, establishing a check-in process, coordinating research, and managing schedule.
  • Assist analysts with primary and secondary research for published reports, including telephone interviews, online surveys, and internal and third-party data.
  • Support analyst presentations with well-formatted charts, appropriate callouts, meaningful titles, and a slide sequence that tells a story.
  • Maintain the report production schedule, from inception through publication.
  • Learn and conduct quantitative work with Forrester’s data sets.
  • Coordinate the use of social media platforms (e.g., blogs, Twitter, and online community) in the research and publishing process.

Job Requirements:

  • A BA/BS degree with a strong academic record. All undergraduate majors are welcome to apply; any quantitative or statistics interest is a major plus.
  • One to two years of varied undergraduate or postgraduate work experience.
  • A working knowledge of word processing and spreadsheet software.
  • Attention to detail and the ability to build reusable resources such as survey questions and formatted data outputs.
  • Enthusiasm to learn about technology and its impact on financial services.
  • The ability to multitask and work independently with a team under tight deadlines.
  • Excellent project management and organizational skills.
  • Interest in software development and supporting developers a plus.

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FLSA Status:



Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.




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