Our job is to be bold at work.
It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.
The Analytics Client Manager provides structured and personalized service for B2B and B2C subscribers of Forrester’s program of syndicated business and consumer studies, which target to track insights on the priorities, goals, adoption trends, and purchase journeys of evolving enterprise technology buyers and the ways in which technology impacts consumers’ attitudes, behaviors, and motivations.
This role entails an expertise in working with clients and data, drawing client-specific relevance from analytics findings, and creating compelling data presentations from Forrester’s global survey portfolios.
We are looking for someone with a functional knowledge of data analytics models and statistical methods and quantitative analyses to help clients understand consumer trends. The candidate must be eager to learn Forrester’s thought leadership around technology trends and articulate our value proposition on analytical offerings and its frameworks.
You will act as a strategic research partner for a portfolio of technology and telecommunications clients and build strong client relationships by aligning customer insights from Forrester’s business and consumer data to key strategic initiatives and tactical business questions.
You must meet clients’ requests and proactively work to build and execute on an analytics engagement strategy that generates measurable results and helps retain and grow Forrester’s relationship with the client.
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.