Data Specialist

Job Locations US-MA-Cambridge
Data - Analytics

Job Description

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.

About This Role:

Forrester is looking for a Data Specialist to lead the process in transforming our survey data for optimal rendering, searchability, and quality in the data warehouse and client-facing analytics platform. This role is a crucial part of the research analytics operations team in creating and maintaining metadata for a range of B2B and B2C survey data, managing the platform testing process, and updating metadata over time to drive client experience improvements.


Our ideal candidate is a thoughtful problem solver experienced with primary market research methodologies and tools (e.g., Qualtrics, SPSS, R) and in identifying process enhancements as a domain expert for our syndicated data on the platform. Successful candidates will constantly work with teams across the research organization.

Job Description:

  • Lead the process of launching data on to the client-facing analytics platform.
  • Coordinate and supervise platform testing to ensure quality prior to launch.
  • Create and maintain the information architecture for Forrester’s survey data.
  • Professionally manage metadata in the Forrester survey data warehouse.
  • Develop and enhance our taxonomy to group related pieces of information.
  • Collaborate with product delivery management for data requirements and contribute to Forrester Product Technology’s Data Experience development.
  • Assist research teams with survey design and fielding.

Job Requirements:

  • A BA or BS degree; a strong academic record in a quantitative field or social sciences.
  • One to five years’ related experience with market research, marketing, data management, business technology, or client management roles.
  • Background in survey design, fielding, and data processing is a plus.
  • Strong attention to detail, time management, and organizational skills.
  • Sense of work autonomy and collaboration with both technology and client-facing teams.
  • Familiarity with different types of structured data.

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FLSA Status:



Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.




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