Instructional Designer

Job Locations US-MA-Cambridge | US-NY-New York | US-GA-Atlanta | US-IL-Chicago | US-PA-Philadelphia | US-TN-Nashville

Job Description

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.


About This Role:

Forrester is one of the most influential research and advisory firms in the world — helping leaders across technology, marketing, customer experience, product, and sales functions use customer obsession to accelerate growth.


As part of Forrester’s content production group, the Instructional Designer stretches and innovates with the team on existing and future learning solutions, delivering imaginative and creative learning content as part Forrester’s certification offerings.


The Instructional Designer is a vital part of creating content for these products and maintaining the content with regular updates. Successful candidate will work internally with teams across the organization to curate training content, explore new training methods, and build certification offerings to unlock the value of Forrester’s research for our customers. If you have an interest in education and the development of training programs, enjoy innovative online learning, and want to join our growing team as we build the program, this might be the team for you.


Job Description:

  • Partner with cross-functional stakeholders on the design, development, and execution of instructionally focused learning standards and deliverables across multiple modalities.
  • Develop learning assets that are highly engaging and use innovative blends of modern learning options.
  • Provide strong visual guidance to multiple training projects on learning components fit to overall narrative and highly accessible.
  • Leverage agile learning tactics for crafting, implementing, and evaluating the learning components included in our certification offerings.
  • Identify learning plan gaps and continuously iterate to find content experience solutions.
  • Mentor and coach peers as appropriate to improve instructional design and development skills.
  • Facilitate and/or contribute to workshops and small group sessions to design certification activities and related content.
  • Drive enhancements for learning management systems and productivity tools.


Job Requirements:

  • Three-plus years of experience in instructional design of educational content development for in-person training and e-learning,
  • Experience with visual design and content creation in Adobe Creative Suite, PowerPoint, and other software used for developing engaging training experiences.
  • Experience in leveraging a range of e-learning technologies to create content.
  • A portfolio of e-learning, video, and graphic design projects. The portfolio should reflect learning design skills with a clean aesthetic.
  • Strong project management discipline for setting expectations, execution, and resolving issues.


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FLSA Status:



Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.




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