Product Owner/Project Manager

Job Locations US-MA-Cambridge
IT/Technology Management

Job Description

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.

About This Role:

The SFDC Project Manager ensures successful delivery of projects that integrate with or enhance Forrester’s Salesforce environment. This individual works with our agile development teams in delivering high-priority and highly visible projects within three-week iteration cycles. This role connects business needs and requirements with Forrester’s technical constraints and capabilities and is critical in the scrum team’s daily standups, testing, and demos.

Job Description:

  • Lead project team members and high-level business stakeholders, including VPs and directors, to deliver enhancements.
  • Work with the nontechnical team members to envision a clear, high-level technical solution that meets business and experience goals, without undue technical complexity.
  • Identify, size, and prioritize increments of work to be targeted for each iteration.
  • Communicate the project status, readiness, issues, and risks to management and stakeholders.
  • Specialize in documenting end-user stories, project risks, and dependencies within a project backlog.
  • Work closely with the project team, particularly the scrum master and technical architect, to design, develop, test, and deploy enhancements based on Forrester’s agile release process and iteration schedule.
  • Help define and establish Forrester’s agile processes, standards, and best practices.

Job Requirements:

  • A BA/BS degree.
  • Three to five years of full lifecycle agile Salesforce project manager/business analysis work experience in a development organization.
  • Demonstrated experience with agile software development methods and roles.
  • Success as an individual contributor; history of strong positive teamwork, proactive collaboration, and effective problem resolution.
  • Strong analytical skills; the ability to analyze business problems and isolate and advocate best technical solutions.

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FLSA Status:



Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.




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