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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Account Manager (AM) for premier accounts grows, uncovers, and develops opportunities globally within Forrester’s largest accounts. The AM is accountable for achieving specified new business revenue targets within clients while maintaining a relationship with the key stakeholders within the accounts. The individual will be working directly with Forrester’s research leadership and other key resources as necessary to formulate strategy and is rewarded for client retention and enrichment sales.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
This sales position focuses on the end-user accounts in the Midwest. The Account Manager maintains strong relationships, drives client satisfaction, and focuses on selling additional solutions and services. He or she is rewarded for client retention and growth sales at existing accounts. Roughly 25%-35% of the Account Manager’s time is spent traveling within the assigned territory.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.
About This Role:
Forrester is looking for someone with expertise in handling clients and data, extracting client-specific relevance from analytics findings, and creating compelling, analytically driven presentations by drawing from Forrester’s portfolio of global surveys.
The Analytics Client Manager acts as a strategic research partner for a portfolio of financial services clients and builds strong client relationships by aligning customer insights from Forrester’s business and consumer data to key strategic initiatives and tactical business questions.
This role provides structured and personalized service for B2C and B2B subscribers of Forrester’s program of syndicated business and consumer studies aimed at tracking insights on how technology impacts consumers’ attitudes, behaviors, and motivations.
You will meet clients’ requests as well as proactively work to build and execute on an analytics engagement strategy that generates measurable results and helps retain and grow Forrester’s relationship with the client.
The candidate must have a functional knowledge of data analytics models and statistical methods and how to use quantitative analyses to help clients understand consumer trends, the enthusiasm to learn Forrester’s thought leadership around technology trends, and the ability to communicate and articulate the value proposition of Forrester’s analytical offerings and its frameworks.
This position will expand one’s knowledge of data analytics, client management, quantitative research and data collection, marketing practices, and consumer trends.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
This role sits within a dynamic team of events, sales, and marketing professionals who deliver together a series of marketing and technology conferences in North America, Europe, and Asia Pacific. Based in Cambridge, the Senior Sponsorship Sales Representative reports to the manager of event sales and includes selling and delivering sponsorship products to a wide range of technology and marketing vendors.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you will work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Customer Experience Index (CX Index™) product team supports our clients with the most complete and powerful proprietary CX tool in the market today. The CX Index evaluates more than 600 brands across 16 industries in North America, Europe, and Asia. It gives our clients a deep and actionable understanding of the quality of their customer experience, competitive benchmark data so that our clients know how they stack up against their peers, and the ability to model which improvements will have the biggest impact on our clients’ revenue.
The Data Science Researcher is a critical member of the CX Index product team. Using survey-based transactional, operational, and behavioral data, you will perform data analytics to drive insights and client decision making. You will also be a key member of the team driving Forrester’s CX analytics forward, bringing together multiple data sources to create a cohesive story based on clear and persuasive analysis. Forrester is looking for a candidate who has experience translating data into actionable insights and linking it to the client’s business initiatives. The candidate should have some background in measuring and analyzing consumer or business behaviors, combined with writing and presentation skills.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Customer Experience Index (CX Index™) product team supports our clients with the most complete and powerful proprietary CX tool in the market today. The CX Index evaluates over 600 brands across 15 industries in North America, Europe, and Asia. It gives our clients a deep and actionable understanding of the quality of their customer experience; competitive benchmark data so that our clients know how they stack up against their peers; and the ability to model which improvements will have the biggest impact on our clients’ revenue.
The Senior Analyst is a critical member of the CX Index product team, whose responsibilities include supporting our clients, advising them on how to improve the quality of their customer experience, and guiding them on how to transform their organization around the customer. This will be achieved by analyzing CX Index data and delivering actionable advice through client inquiries and engagements as well as written deliverables and reports.
The ideal candidate is an expert in the customer experience space and has deep understanding of the challenges that companies face today in the age of the customer. This individual must stay abreast of these issues, link them to our CX Index data and insights, and advance our thought leadership in this space. The successful candidate will also play an integral role in guiding and supporting future innovations of the CX Index product globally.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.
About This Role:
The Regional Business Partner supports and enhances the corporate culture while providing human resources and consulting services to employees and leaders at Forrester. As a member of the employee experience team (HR), the Regional Business Partner collaborates with the employee relations manager, the principal business partners, and the employee experience shared resource center to define common goals across the employee experience organization, implement HR processes and policies, and act as a talent steward across all functions and geographies of the organization.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As a Senior Account Manager, you will aggressively pursue growth opportunities within a portfolio of Forrester’s vendor accounts. By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the “age of the customer.” As a trusted advisor across business and technology C-suite leaders, you will build long-term relationships with leaders who drive and influence the growth of their business. By creating and orchestrating account strategies, you will anticipate your client’s needs, understand what drives their success, challenge them to think differently, and provide highly valued business insights to enable your clients to win, serve, and retain customers.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As a member of Forrester’s sales team, you will cultivate and manage strong relationships, drive client engagement, and pursue growth opportunities within a portfolio of Forrester’s accounts. By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformations and customer-obsessed strategies that will drive their growth in the age of the customer. As a trusted adviser to business and technology executives, you will build long-term relationships with leaders who drive and influence business growth.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.
About This Role:
We’re looking for thought leaders to join the sales operations strategies (SOS) service within the SiriusDecisions product line. SiriusDecisions’ SOS service provides best practice research, benchmarking data, analytic models, and thought leadership to leverage and enhance a B2B organization’s sales strategy. It covers a broad range of critical sales topics, including sales planning, lead management, sales compensation, sales process, deal desk, sales intelligence, data science, sales forecasting, and sales technologies.
The Principal Analyst develops, writes to, presents to, and advises sales operations professionals on Forrester’s research regarding the rapidly changing landscape of sales and revenue operations, which encompasses a broad range of service and business capabilities.
As a successful candidate, you’ll have boundless opportunities to leverage your experience and exceptional writing and speaking skills to advise clients on best practices and how to apply these in order to drive strategy, execution, and growth.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
Forrester is searching for a Sales Engineer to support the field sales organization, generate new opportunities for our syndicated analytics products, and advance these opportunities through the sales process to closure. The Sales Engineer's primary responsibility is to represent Forrester Analytics products in the most appropriate way to prospects and customers to build credibility and trust in Forrester Analytics while addressing any objections and hurdles in the sales cycle.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
Forrester is searching for a Sales Engineer to support the field sales organization, generate new opportunities for our syndicated analytics products, and advance these opportunities through the sales process to closure. The Sales Engineer's primary responsibility is to represent Forrester Analytics products in the most appropriate way to prospects and customers to build credibility and trust in Forrester Analytics while addressing any objections and hurdles in the sales cycle.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Advisory Coordinator facilitates high-value engagements between Forrester's analysts
and clients through the management of our repeatable advisory offerings. The AC role is focused on supporting the best practices and project management for our client-sponsored engagements, supporting internal processes within Forrester’s systems, and coordinating across the Advisory product.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Customer Experience Index (CX Index™) product team supports our clients with the most complete and powerful proprietary CX tool in the market today. The CX Index evaluates nearly 600 brands across 16 industries in North America, Europe, and Asia. It gives our clients a deep and actionable understanding of the quality of their customer experience; competitive benchmark data so that our clients know how they stack up against their peers; and the ability to model which improvements will have the biggest impact on our clients’ revenue.
The Data Science Intern is a key member of the CX Index product team. Using survey-based transactional, operational, and behavioral data, you will perform data analysis to drive insights. We’re looking for a candidate who can help create cohesive stories based on clear and persuasive analysis.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Account Manager role is responsible for retaining and expanding services into current clients and selling into prospect accounts within a defined geographic territory. The Account Manager will meet face-to-face with current clients and prospects, drive a high client engagement and retention percentage, upsell and cross-sell additional Forrester services, and report directly to the respective district manager.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Catering Coordinator is a member of the corporate services team and is responsible for ensuring that the catering services we provide are consistent, of high quality, professional, and service-oriented while maintaining costs. Hours for this position are from 8:00 a.m. to 5:00 p.m., with occasional early morning or early evening hours as our catering needs require.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.
About This Role:
The Customer Success Specialist is a member of the customer success organization and delivers a high level of service to our clients. This role requires supporting internal Forrester needs. This includes (but is not limited to) assisting in reporting analysis and other client-related projects; resolving technical or functionality issues, access problems, and use of our electronic products; and answering general questions about Forrester. This constant contact enables the Customer Success Specialist to provide feedback on the experience with our products and with Forrester as a whole.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
To further strengthen our growing sales team, we are looking for an Account Manager who is smart, creative, and highly motivated. The ideal candidate has proven records of consultative or solution-based sales experience and the ability to rapidly absorb complex business models and frameworks.
We offer fast-paced, highly supportive opportunities where you interact with sales and marketing executives (C-suite) over a broad range of B2B industries. The Account Manager receives base salary plus substantial accelerators, generous benefits, and opportunity to attend Winners’ Circle upon exceeding quota. The 2018 Winners’ Circle trip was a 5-star experience in Bali. In 2019, we headed to Ibiza! Want to join us?
If you enjoy nurturing long-term relationships with C-level executives in the B2B space, then continue reading.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
Reporting to the Manager of Global Contracts, the Contracts Administrator is an integral part of the contracts team and the finance department. The ideal candidate for this role is a highly motivated, detail-oriented, and service-focused individual that works well in a team environment. The position will be involved in various areas of the contract administration process, including order approval, document retention, as well as special projects as needed.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
Reporting to the Deal Desk Manager, the Contract Analyst is an integral part of the global contracts team within the finance department. The Contract Analyst must be a highly motivated, detail-oriented, and service-focused individual who can work independently to ensure:
- Forrester’s compliance with the requirements of our US and Canadian government framework contracts.
- Compliance of client contracts with internal business, finance, and sales policies.
- Support to internal constituents in regard to internal business, finance, and sales processes and policies.
This position is involved in several areas of the contracts lifecycle, including the administration of Forrester’s North American government framework agreements, support of the government business, exception approval for commercial deals, and system hygiene and audits. This role calls for interaction with accounting and sales teams as you work through the contract lifecycle and will also require reporting and special projects as needed.
