Job Listings

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: As a member of Forrester’s premier user east sales team, the Account Manager is responsible for cultivating and managing strong relationships, driving client engagement, and pursuing growth opportunities within a portfolio of Forrester’s premier accounts. By capitalizing on changing markets and digital disruption, the successful candidate will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the age of the customer. As a trusted advisor to business and technology executives, this individual will build long-term relationships with leaders who drive and influence the growth of their business. Preferably with prior experience in selling business services to senior-level executives in a highly competitive market, candidates must excel at finding and closing new business, maintaining and building on current relationships, and commanding presence with their strong business acumen. Success in this position requires a transparent and repeatable sales process. The Account Manager must meet monthly and quarterly quotas, which will require upselling and cross-selling to existing clients. This entails significant prospecting efforts within client accounts to generate consistent, new pipeline by daily demonstrating Forrester’s capabilities and business fit to top executives.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About this Role: The Associate Consultant plays a crucial role in delivering consulting engagements, which include business technology, information technology (IT) and security transformation strategy, customer experience, digital business, e-commerce, customer insights, and marketing strategy practice domains. As part of client-facing delivery teams, the Associate Consultant leads the project management function to ensure that engagements are on track against a specific scope of work and time frame. Working closely with other consultants and Forrester ecosystem roles, the Associate Consultant helps create high-quality consulting deliverables, such as market, customer, and competitor analyses; current-state assessments; IT maturity assessments; business cases; organizational capability assessments; vision and strategy documentation roadmaps and recommendations; guidance in the support of vendor selection; and more.   A key aspect of the role includes the collection and analysis of client, industry, and Forrester proprietary data serving as a critical input to project deliverables. The position also supports the research, development, and refinement of our consulting methodologies and offerings to help mature the practice. This is a client-facing role, and you can expect to be heavily involved in working directly with Forrester clients on their most challenging initiatives.   The ideal candidate has experience in one or more areas of customer experience, digital marketing, e-commerce, and technology or marketing strategy. The candidate must have a high level of intellectual curiosity and a strong desire to learn, applying a combination of strong analytic, writing, and communication skills. Successful Associate Consultants are exceedingly well organized and have a project management experience.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Account Manager (AM) III supports clients in implementing business transformations and customer-obsessed strategies and promotes their growth in the “age of the customer” by capitalizing on changing markets and digital disruption.   As a trusted advisor to business and technology C-suite leaders who drive and influence business growth, you will build long-term relationships with them and create global account strategies to anticipate client needs; understand what drives their success; challenge them to think differently; and provide highly valued business insight for them to win, build, and retain customers.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: Forrester is looking for a Recruiter to join our global organization. We need an innovative, intellectually curious, and hands-on individual to manage Forrester’s full-cycle recruitment for diverse roles. This person will develop and implement robust recruitment plans and utilize heavy direct sourcing and social networking to deliver highly qualified candidates in a timely manner.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.

Our job is to be bold at work.  It starts withan insatiablecuriosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress.Forresteritesbring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: As a global research and advisory firm, Forrester serves professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in the business technology, marketing and strategy, and technology industries through independent fact-based insight, ensuring their business success today and tomorrow. The Account Executive has an assigned quota that requires generating and closing new business within the assigned territory. Therefore, the successful candidate will work to develop and execute a territory plan and strategy that will result in high quota attainment. For qualified prospects, the Account Executive must conduct a needs analysis and demonstrate the value of Forrester to potential clients by addressing critical business issues. Upon new client acquisition, this person will collaborate with an account manager to ensure the successful transition of all new business bookings.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The Customer Success Specialist is a member of Forrester’s customer success organization and is responsible for the value delivered to Forrester’s largest clients. The successful candidate will support the customer journey through efficient service and provide support to ensure the largest impact on client satisfaction is achieved and efficiencies in servicing the account are maximized.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About this Role: It is the role of an Advisor to interface almost continuously with our clients to foster deep and trusted relationships and apply Forrester resources and peer community recommendations to meet their most pressing challenges. An Advisor diagnoses, with the client, their underlying business challenges and leverages their own deep knowledge of best practices to deliver valuable insights. They may well suggest that a client pivots to take an alternative approach, based on what they know has worked for others, or to avoid making the mistakes of those who have previously tried and failed.   As an Advisor to members of the Analyst Relations Council, the successful candidate will display a high degree of competency in business acumen, client management, AR strategy and execution, community building, business development, and cross-functional collaboration. Candidates must understand and have the ability to speak with fluency about the challenges AR professionals face. This individual will use your practitioner-level experience to facilitate meaningful connections between members and our internal experts, excited to partner with them in solving their business problems in the age of the customer.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: Forrester’s customer experience (CX) research group serves professionals who are responsible — in whole or part — for their companies’ customer experience initiatives within and across channels such as the web, mobile devices, physical locations, call centers, IVR, and kiosks.   We are looking for a Senior Analyst conducting primary and secondary research, with an emphasis on establishing and evolving all aspects of voice-of-the-customer (VoC) programs including people, process, and technology. Our ideal candidate has the intellectual curiosity and energy to keep track of the current technology and services vendors in this space and the best practices for CX measurement, customer understanding, and CX governance.

Our job is to be bold at work.  It starts withan insatiablecuriosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress.Forresteritesbring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: As a global research and advisory firm, Forrester serves professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in the business technology, marketing and strategy, and technology industries through independent fact-based insight, ensuring their business success today and tomorrow. The Account Executive has an assigned quota that requires generating and closing new business within the assigned territory. Therefore, the successful candidate will work to develop and execute a territory plan and strategy that will result in high quota attainment. For qualified prospects, the Account Executive must conduct a needs analysis and demonstrate the value of Forrester to potential clients by addressing critical business issues. Upon new client acquisition, this person will collaborate with an account manager to ensure the successful transition of all new business bookings.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Researcher is a critical member of Forrester’s security and risk (S&R) research team, which carries out primary research, technology and business analysis, actionable reports, and client advisories to advance our clients’ security initiatives and guide them to success upon implementing programs securing their business.   The Researcher delivers high-quality research by researching and writing coherent topics about cybersecurity, producing powerful presentations and other deliverables, supporting team processes, and contributing to client inquiries and advisory. This individual works closely with analysts covering security leadership, programs and strategy, services, operations, detection and protection technologies, and focus areas such as Zero Trust.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: We are looking for a top-producing sales professional who can assist us in growing our existing account base in the government and public sector. An Account Manager who has prior experience in selling business services to senior-level government executives in a highly competitive market would be an advantage. Candidates must excel at finding and closing new business within existing accounts, maintaining and building on current relationships, and being able to command presence with strong business acumen. Success in this position requires a transparent and repeatable sales process.   The successful candidate must meet a quota on a monthly and quarterly basis, which will require upsell and cross-sell to existing clients, as well significant prospecting efforts within client accounts to generate consistent new pipeline. This individual will have the opportunity to demonstrate Forrester's capabilities and business fit to top government executives on a daily basis. This position requires travel as needed.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: Forrester is looking for a Recruiter to join our global organization. We need an innovative, intellectually curious, and hands-on individual to manage Forrester’s full-cycle recruitment for diverse roles. This person will develop and implement robust recruitment plans and utilize heavy direct sourcing and social networking to deliver highly qualified candidates in a timely manner.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As an Account Director, you will aggressively pursue growth opportunities within a portfolio of Forrester’s largest B2B vendor accounts. By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the age of the customer. As a trusted advisor to business and technology C-suite leaders, you will build long-term relationships with leaders who drive and influence the growth of their business. By creating and orchestrating global account strategies, you will anticipate your clients’ needs, understand what drives their success, challenge them to think differently, and provide highly valued business insight to enable them to win, serve, and retain customers.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Vice President, Research Director of the digital transformation team defines Forrester’s research strategy around digital experience and enterprise operations platforms, services, SaaS, marketplaces, and digital products. This role drives an innovative, actionable research and advisory plan that addresses the strategic needs of our CIOs, CMOs, and digital business leaders, with emphasis on digital transformation strategy, operational excellence, services partner selection, and technology selection and deployment.   The VP, Research Director leads a worldwide research team of six people and partners with both seasoned and new analysts to ensure that the team produces high-quality research that is continually calibrated to the current and emerging challenges our clients’ digital business initiatives face relating to enterprise platforms, digital experience architecture, global services and implementation providers.