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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As a member of the customer success organization, you are responsible for delivering a high level of service to our clients. The Customer Success Specialist is also responsible for supporting internal Forrester needs. This includes (but is not limited to) assisting in reporting analysis and other client-related projects; resolving technical or functionality issues, access problems, and use of our electronic products; and answering general questions about Forrester. This constant contact enables the Customer Success Specialist to provide feedback on the experience with our products and with Forrester as a whole.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Events Associate is part of the US events logistics team and reports to the director of US event operations. The candidate for the position must be a fast-paced, motivated, organized, detail-oriented, and customer-focused individual.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Program Manager provides a structured and personalized client experience that leverages Forrester analysts’ written research and deep market knowledge. The Program Manager is responsible for understanding the advisory products and processes and utilizing their knowledge to align client business strategy with Forrester analysts and seamlessly meet client needs. Program Managers drive the engagement from opportunity through delivery, operating as the project manager while ensuring a high-value delivery focused on actionable insights on clients’ business and technology challenges.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, they bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Associate Account Manager focuses on growing and deepening relationships with Forrester’s high-tech clients in the San Francisco Bay Area. This position has an assigned sales quota that requires cultivating and managing strong relationships, driving client engagement, and focusing on selling additional products and services. This is an excellent opportunity to accelerate your professional sales growth and work with some of the biggest disruptors in the technology space.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As an Account Manager, you will aggressively pursue growth opportunities within a portfolio of Forrester’s vendor accounts. By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the “age of the customer.” As a trusted advisor across business and technology C-suite leaders, you will build long-term relationships with leaders who drive and influence the growth of their business. By creating and orchestrating account strategies, you will anticipate your client’s needs, understand what drives their success, challenge them to think differently, and provide highly valued business insights to enable your clients to win, serve, and retain customers.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Account Manager (AM) pursues growth opportunities within a portfolio of Forrester’s largest accounts. This role supports clients in implementing business transformations and customer-obsessed strategies by capitalizing on changing markets and digital disruption, thereby promoting client growth in the “age of the customer.” As a trusted advisor across business and technology C-suite leaders, you will establish long-term relationships with leaders who drive and influence business growth. You will create and orchestrate global account strategies to anticipate your client’s needs, understand what drives their success, challenge them to think differently, and provide highly valued business insight for them to win, build and retain customers.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As a Strategic Account Manager (SAM), you will pursue substantial growth opportunities within a portfolio of Forrester’s largest accounts. By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the age of the customer. As a trusted advisor across C-suite leaders, you will build long-term relationships with executives who drive and influence business growth. By creating and orchestrating global account strategies, you will anticipate your client’s needs, understand what drives their success, challenge them to think differently, and provide highly valued business insight to let your clients win, serve, and retain customers.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
You will be responsible for reviewing deal pricing and deal structure, and for making appropriate recommendations, leveraging analytical reporting and in collaboration with the VP of pricing, Deal Desk, finance and product managers.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About The Role:
The Product and Pricing Administrator manages the product configuration and pricing data in the configure, price, and quote (CPQ) system, which is used by the global Forrester sales force to generate quotes for the clients. The Product and Pricing Administrator is responsible for: 1) maintaining the product configuration and pricing data in the CPQ system; 2) engaging proactively with the sales organization to ensure they understand how to configure, price, and leverage products in the CPQ system; and 3) providing the VP of pricing with analysis, reporting, and business process expertise and support. This person must be flexible and must have the ability to manage multiple stakeholders’ expectations.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As a member of Forrester’s customer success organization, the communicates the value proposition of attending a Forrester event. In this role, you will serve as a product expert to drive Forrester event attendance and sell event passes to attend our North American Forums. In partnership with sales reps and customer success managers, you will guide Forrester’s clients and prospects to attend the most relevant events aligned to their business initiatives. The Event Sales Rep is also responsible for supporting internal Forrester needs related to event tickets. This includes assisting in reporting analysis for event tickets, working on event ticket projects, resolving technical attendee registration or ticket fulfillment issues, and answering general questions about Forrester events. The focus is on driving client attendance, building awareness, and initiating adoption of and engagement with Forrester's Forums.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
Are you an experienced product marketing leader with a passion for product, solution, industry, or services marketing? Have you spent time thinking about how to take a strategic approach to launch, enabling sales with knowledge and using buyer insights for audience-centric marketing? If so, you could be the next addition to our team.
We're looking for a Principal Analyst to join our research and advisory service team within the SiriusDecisions product line. In this role, you’ll help clients with initiatives such as go-to-market strategy, buyer personas and insights, messaging and content, bringing offerings to market, and functional design and development. You’ll have the opportunity to leverage your exceptional writing and speaking skills as you advise clients on best practices and impact their strategy, execution, and growth.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Event Planner assists in coordinating every facet of Forrester conferences and Forums . This position requires a highly motivated, detail-oriented, service-focused, and cooperative yet autonomous candidate to deliver great experience that is on brand with Forrester. This role provides the opportunity to develop event planning expertise.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
This is an exciting time to join Forrester’s PMO: Forrester is transforming how it delivers research content, expanding channels and evolving our customer experiences to incorporate more personalized and engaging digital content.
You will work closely with the VP, digital research, and other senior leaders in identifying business opportunities and in solving complex challenges to enhance customer experiences. You must ensure exceptional quality and value is delivered through data insights gathering and effective team collaboration. This position reports to the VP, PMO.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Office Manager oversees the Wilton office by maintaining an organized, functional, and professional working environment and ensuring that corporate services processes are consistent with all Forrester offices. The Office Manager reports to the vice president of corporate services, whose office is located at Forrester’s headquarters in Cambridge, MA.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
We're looking for channel sales thought leaders to join within the SiriusDecisions thought leaders product line. SiriusDecisions Sales Executive Services helps sales leaders develop and implement a world-class channel sales strategy that takes into account their go-to-market strategies, resource allocations, growth strategy, and budget investment decisions. We are unique in being able to provide a big-picture perspective on channel sales through our depth of knowledge, proven expertise, and willingness to work in partnership with our clients. As a Research Director for channel sales strategies team, you’ll have the opportunity to leverage your experience along with your exceptional writing and speaking skills to advise clients on best practices and how to apply these in order to drive strategy, execution, and growth.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Account Manager (AM) for premier accounts grows, uncovers, and develops opportunities globally within Forrester’s largest accounts. The AM is accountable for achieving specified new business revenue targets within clients while maintaining a relationship with the key stakeholders within the accounts. The individual will be working directly with Forrester’s research leadership and other key resources as necessary to formulate strategy and is rewarded for client retention and enrichment sales. Roughly 25% of the Account Manager’s time is spent on travel within the assigned territory.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
The Senior DevOps Systems Engineer will need to effectively communicate and collaborative within the different TM teams. They will provide continual proactive technical infrastructure support & improvement on all environments of Forrester services/products and platforms, ensuring optimal system’s availability and reliability. They must contribute to the improvement of DevOps implementation process while applying the latest IT security best practices.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
This role is part of the government sales team and reports to the government sales director. The Account Executive has an assigned quota in the federal government territory that requires generating and closing new business within the assigned territory. He or she works to develop and execute a territory plan that balances both proactive and reactive lead generation. The Account Executive must be comfortable working with C-level executives and be able to demonstrate how Forrester will deliver value and assist the executives and their organizations to deliver on their missions.
The Account Executive must conduct a needs analysis and demonstrate the value of Forrester to potential clients by addressing critical business and mission issues.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
As a Principal Analyst for the content strategy and operations, you will help B2B marketing leaders in managing and optimizing their end-to-end content engines. We are looking for a creative problem solver with deep expertise in B2B content-related topics and drive and passion in solving highly complex challenges. Key areas of desired expertise include but aren’t limited to content strategy development, content marketing, content audits, asset management best practices (taxonomy and metadata), content measurement and reporting, content localization, and content technology rationalization. This role also entails exceptional writing, research, presentation development, analytical, and speaking skills that are critical in successfully engaging and advising clients on best practices to positively impact their strategy, execution, and growth.
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Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us.
About This Role:
This role is a part of the federal government sales team and focuses on US civilian government departments and agencies. The Account Director builds relationships, drives client satisfaction, focuses on selling additional products and services to existing clients, and prospects for new business and enrichment sales. Roughly 30% of the Account Director’s time is spent on travel within their assigned territory. They must excel at finding and closing new business, maintaining and building on current relationships, and be able to command presence with their strong business acumen. Success in this position requires a transparent and repeatable sales process.
The Account Director must meet their quota on a quarterly basis, which will require upsell and cross-sell to existing clients, as well as significant prospecting efforts within client accounts to generate consistent new pipeline. The Account Director will have the opportunity to demonstrate Forrester's capabilities and business fit to top government executives on a daily basis.
