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Job Locations US-TN-Nashville | US-CT-Norwalk | US-VA-McLean | US-TX-Austin | US-MI-Ann Arbor | US-GA-Atlanta | US-NC-Charlotte | US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.
Job Locations US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The Contracts Administrator for FeedbackNow (FbN) reports to the director global contracts and is an integral part of the contracts and the finance department. This role needs a highly motivated, detail-oriented, and service-focused individual who works well in a team and on their own. The successful candidate will handle several areas of the FbN contract administration process, including review of purchasing documentation, order creation, order approval, collaboration with FbN’s operations and sales teams, e-signature support, and document retention.
Job Locations US-CA-San Francisco | US-MI-Ann Arbor | US-GA-Atlanta | US-PA-Philadelphia | US-WA-Seattle
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The DevOps Engineer II works with various team members from across the organization, primarily in the technology management division. The successful candidate will be part of a collaborative DevOps team which provides continual proactive technical infrastructure support and improvement in all environments of Forrester services/products and platforms, ensuring their optimal system’s availability and reliability. This individual must contribute to the improvement of DevOps implementation while applying IT security’s best practices.
Job Locations US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The DevOps Engineer II works with various team members from across the organization, primarily in the technology management division. The successful candidate will be part of a collaborative DevOps team which provides continual proactive technical infrastructure support and improvement in all environments of Forrester services/products and platforms, ensuring their optimal system’s availability and reliability. This individual must contribute to the improvement of DevOps implementation while applying IT security’s best practices.
Job Locations US-TX-Austin
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s core sales organization, the Account Manager I cultivates engaging relationships with existing high-tech client accounts, deepens client engagement, and identifies and pursues growth opportunities. The ideal candidate is well-versed in the high-tech industry and has the ability to support clients in implementing customer-obsessed go-to-market strategies that will drive client growth. As a trusted advisor to strategy, sales, marketing, and product executives, the successful candidate will build long-term relationships with leaders who drive and influence the growth of their business. This is an excellent opportunity to accelerate personal growth as a sales professional and to work with some of the most disruptive and influential brands in the high-tech industry.
Job Locations US-CT-Norwalk | US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s core sales team, the Account Manager cultivates and manages strong relationships, drives client engagement, and pursues growth opportunities within a portfolio of Forrester’s core accounts. This role capitalizes on changing markets and digital disruption to support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the age of the customer. The successful candidate will be a trusted adviser to business and technology executives and establish long-term relationships with leaders who drive and influence the growth of their business.
Job Locations US-MA-Cambridge | US-NY-New York
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The Forecast Analyst uses a variety of quantitative methods in modeling the future, including close examination of analogous markets and consumer surveys, analysis of company financial statements and filings, scorecard analysis of market drivers and inhibitors, complex market segmentation analysis, and analysis of historical trends. The Forecast Analyst is responsible for conducting extensive industry research and qualitative industry interviews, managing the process of building consensus among Forrester’s research teams, and communicating research findings to clients. This individual works closely with the sales team to scope out custom forecast opportunities.   The ideal candidate has experience in working as a management consultant, a financial analyst, or in a position conducting business and strategic analysis relating to consumer technology or the internet. This person should be familiar with consumer survey data and its use in developing strategic insights and understand how to develop forecasts and analyze business processes across multiple industries.
Job Locations US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   FeedbackNow — as part of Forrester — is the leading provider of real-time feedback solutions, with large growth ambition. The innovative feedback systems made of hardware and software allow clients to implement lasting improvements to improve customer experience. About This Role: Forrester seeks a highly motivated Senior Software Developer to take a lead role on the FeedbackNow engineering team. As part of our team, you will transform the way we store, process, and deliver data insights by using innovative technology, cloud services, and machine learning. This role will be responsible for analysis, design, and implementation of internet-of-things solutions for measuring real-time customer experiences. This candidate will ensure software is delivered to high-quality standards by collaborating with agile team members and leveraging unit testing and continuous integration. They should be able to estimate the work required to deliver software features and use critical thinking skills to solve complex problems. In addition to having strong leadership skills and business acumen, the ideal candidate should possess strong experience in application design and development using Java/Spring, React, Angular, MS .NET, C#, Visual Basic, and Amazon Web Services (AWS) cloud services as well as in implementing and administering MariaDB and MySQL databases.
Job Locations US-MA-Cambridge | US-CT-Norwalk | US-NY-New York | US-VA-McLean
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Senior Financial Analyst helps business leaders understand the major trends influencing Forrester’s financial results. The Senior Financial Analyst leads or contributes meaningfully to the following key FP&A processes for their assigned business units:
Job Locations US-MA-Cambridge | US-CT-Norwalk | US-VA-McLean | US-TN-Nashville
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.  About This Role: Forrester is looking for a Product Manager that offer clients dynamic digital learning experiences and help them acquire the knowledge and skills needed to execute today’s most rapidly changing business disciplines. This role is part of Forrester’s Certification, one of Forrester’s fastest-growing areas that drive impact and transformation to world’s premier organizations.   Reporting to the director of Certification, the Product Manager uses a deep understanding of customer needs and goals to create product experiences customers love.
Job Locations US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: Reporting to the Director of ERP Applications, the ERP Systems Analyst will support the application suite for both the Finance and Employee Experience organizations at Forrester Research.  They will also be able to participate in state of the art projects such as our upcoming Workday HCM implementation.
Job Locations US-CA-San Francisco | US-WA-Seattle | US-TX-Austin
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Senior Account Manager supports clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the age of the customer by capitalizing on changing markets and digital disruption.   This role entails creating and orchestrating account penetration strategies to anticipate client and prospect needs; understand what drives their success; challenge them to think differently; and provide highly valued business insights for them to win, serve, and retain customers. You will act as a trusted advisor to and build long-term relationships with business and technology senior executives who drive and influence business growth.
Job Locations US-MA-Cambridge
Our job is to be bold at work.  It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.  About This Role: The Chief Financial Officer (CFO) will lead Forrester on its journey of doubling its size over the next five years. We are looking for a creative individual who can work with the executive team to increase annual recurring revenue (which Forrester calls “contract value”) at double-digit rates yearly, launch new products, acquire other companies, and expand globally. The new CFO will work closely with the investment analysts who cover Forrester and will actively and energetically market Forrester’s story with current and prospective investors. You will serve as Forrester’s guide to meet its goals on increasing efficiency and profitability and directing its resources and capital to the highest returns. The CFO will build and manage a strong finance team that will maintain the integrity of Forrester’s accounts while enabling the company to operate its businesses with speed, agility, and responsiveness to client demands.
Job Locations US-MA-Cambridge
Our job is to be bold at work.  It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.  About This Role: The Business Intelligence Developer is part of the business applications group in the corporate information technology department. This role requires deep understanding of big data technologies. We are looking for someone who challenges thinking, is differentiating, and leads change.   The successful candidate will cooperate with Forrester’s architecture and analytics in implementing next-generation real-time infrastructure to help support corporate reporting initiatives and drive business insights.

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