Job Listings

Our job is to be bold at work.  It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.    About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.

Our job is to be bold at work.  It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.    About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s core sales organization, the Account Manager I cultivates engaging relationships with existing high-tech client accounts, deepens client engagement, and identifies and pursues growth opportunities. The ideal candidate is well-versed in the high-tech industry and has the ability to support clients in implementing customer-obsessed go-to-market strategies that will drive client growth. As a trusted advisor to strategy, sales, marketing, and product executives, the successful candidate will build long-term relationships with leaders who drive and influence the growth of their business. This is an excellent opportunity to accelerate personal growth as a sales professional and to work with some of the most disruptive and influential brands in the high-tech industry.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The Research Associate works directly with a team of analysts who research, write, and publish reports to help make leaders succeed. Forrester’s services target roles such as CIOs, CMOs, enterprise architecture professionals, customer experience professionals, application development and delivery professionals, and customer insights professionals.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: Analysts are responsible for conducting innovative research and deliver advice through written reports, consulting, client inquiries, and speeches. As a member of Forrester’s business insights team, this role serves data leaders, such as chief data officers and VPs and directors of data management, data governance, and data operations who are responsible for the success of their firms’ data strategies.   We are looking for someone who will write for, present to, and advise data professionals on best practices, tools, and technologies that support effective data management efforts around data trust, including data management and data governance organizational structure, roles and skills, and processes. This individual will cover specific technology and services categories, including data quality (DQ), master data management (MDM), and data governance and stewardship.   Candidates need a mastery of the trends reshaping the data technology landscape; a solid understanding of data trust, data quality, and master data management technology offerings on the market today; and a robust understanding of end-user organizations’ issues and use cases. They must possess a passion for conducting and writing research on these topics with curiosity, business practicality, and prescriptive advice. They must be able to craft and evangelize a strong and unique point of view on data technology, explicitly linking data management programs with business outcomes.   The successful candidate will join two other US-based analysts as well as an analyst in Europe and one in Asia Pacific to cover the most critical data management technologies, focusing on data trust, data quality, and master data management technologies for data leaders looking to make their organization more insights-driven.

Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Survey Operations Manager is a critical member of Forrester’s Research Analytics team who works closely with internal stakeholders across research and operations to design, manage, and process surveys and the resulting data. This role entails designing high-quality questionnaires with input from multiple stakeholders, overseeing field management, and managing the data cleaning process to prepare for client release.