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Job Locations US-MA-Cambridge | US-VA-McLean | US-TX-Austin | US-TN-Nashville | US-PA-Philadelphia | US-GA-Atlanta | US-NC-Charlotte | US-IL-Chicago | US-WA-Seattle
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.
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Job Locations US-MA-Cambridge | US-CT-Norwalk | US-VA-McLean
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Job Locations US-CA-San Francisco | US-WA-Seattle | US-IL-Chicago | US-GA-Atlanta | US-NC-Charlotte | US-NC-Raleigh | US-PA-Philadelphia
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Senior Account Manager supports clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the age of the customer by capitalizing on changing markets and digital disruption.   This role entails creating and orchestrating account penetration strategies to anticipate client and prospect needs; understand what drives their success; challenge them to think differently; and provide highly valued business insights for them to win, serve, and retain customers. You will act as a trusted advisor to and build long-term relationships with business and technology senior executives who drive and influence business growth.
Region
NA
Job Locations US-MA-Cambridge | US-NY-New York | US-VA-McLean | US-GA-Atlanta | US-NC-Charlotte | US-PA-Philadelphia | US-IL-Chicago | US-TX-Austin | US-TX-Dallas
Our job is to be bold at work.  It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.  About This Role: The Analytics Client Manager provides structured and personalized service for B2B and B2C subscribers of Forrester’s program of syndicated business and consumer studies, which target to track insights on the priorities, goals, adoption trends, and purchase journeys of evolving enterprise technology buyers and the ways in which technology impacts consumers’ attitudes, behaviors, and motivations.   This role entails an expertise in working with clients and data, drawing client-specific relevance from analytics findings, and creating compelling data presentations from Forrester’s global survey portfolios.   We are looking for someone with a functional knowledge of data analytics models and statistical methods and quantitative analyses to help clients understand consumer trends. The candidate must be eager to learn Forrester’s thought leadership around technology trends and articulate our value proposition on analytical offerings and its frameworks.   You will act as a strategic research partner for a portfolio of technology and telecommunications clients and build strong client relationships by aligning customer insights from Forrester’s business and consumer data to key strategic initiatives and tactical business questions.   You must meet clients’ requests and proactively work to build and execute on an analytics engagement strategy that generates measurable results and helps retain and grow Forrester’s relationship with the client.
Region
NA
Job Locations US-MA-Cambridge | US-NY-New York | US-VA-McLean | US-GA-Atlanta | US-NC-Charlotte | US-PA-Philadelphia | US-IL-Chicago | US-TX-Austin | US-TX-Dallas
Our job is to be bold at work.  It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.  About This Role: The Analytics Client Manager provides structured and personalized service for B2B and B2C subscribers of Forrester’s program of syndicated business and consumer studies, which target to track insights on the priorities, goals, adoption trends, and purchase journeys of evolving enterprise technology buyers and the ways in which technology impacts consumers’ attitudes, behaviors, and motivations.   This role entails an expertise in working with clients and data, drawing client-specific relevance from analytics findings, and creating compelling data presentations from Forrester’s global survey portfolios.   We are looking for someone with a functional knowledge of data analytics models and statistical methods and quantitative analyses to help clients understand consumer trends. The candidate must be eager to learn Forrester’s thought leadership around technology trends and articulate our value proposition on analytical offerings and its frameworks.   You will act as a strategic research partner for a portfolio of technology and telecommunications clients and build strong client relationships by aligning customer insights from Forrester’s business and consumer data to key strategic initiatives and tactical business questions.   You must meet clients’ requests and proactively work to build and execute on an analytics engagement strategy that generates measurable results and helps retain and grow Forrester’s relationship with the client.
Region
NA
Job Locations US-MA-Cambridge | US-VA-McLean | US-CT-Norwalk | US-TX-Austin | US-TN-Nashville | US-PA-Philadelphia | US-GA-Atlanta | US-NC-Charlotte | US-IL-Chicago | US-WA-Seattle
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.
Region
NA
Job Locations US-MA-Cambridge | US-CT-Norwalk | US-VA-McLean | US-GA-Atlanta | US-PA-Philadelphia | US-NC-Charlotte
Region
NA
Job Locations US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The Software Engineer at Forrester will work with team members from across the organization on a variety of projects touching web display, mobile, content management, CRM, and search engine systems. This exceptional candidate must be able to contribute to the definition of requirements and convert them into high-performing, scalable solutions. You will collaborate with a diverse team of developers, product owners, and business owners to make these designs a reality.
Region
NA
Job Locations US-MA-Cambridge
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: The Software Engineer at Forrester will work with team members from across the organization on a variety of projects touching web display, mobile, content management, CRM, and search engine systems. This exceptional candidate must be able to contribute to the definition of requirements and convert them into high-performing, scalable solutions. You will collaborate with a diverse team of developers, product owners, and business owners to make these designs a reality.
Region
NA
Job Locations US-MA-Cambridge | US-VA-McLean | US-CT-Norwalk | US-TX-Austin | US-TN-Nashville | US-PA-Philadelphia | US-GA-Atlanta | US-NC-Charlotte | US-IL-Chicago | US-WA-Seattle
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.   About This Role: As a member of Forrester’s customer success organization, the Customer Success Manager is responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate the customer journey through proactive engagement strategies and guide Forrester’s premier clients to their desired outcomes, while driving great value in their partnership with Forrester. By monitoring the health of customer relationships, this individual will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional enrichment opportunities.
Region
NA
Job Locations US-CA-San Francisco | US-WA-Seattle | US-GA-Atlanta | US-PA-Philadelphia | US-NC-Charlotte
Our job is to be bold at work. It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next. About This Role: The Senior Account Manager supports clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the age of the customer by capitalizing on changing markets and digital disruption.   This role entails creating and orchestrating account penetration strategies to anticipate client and prospect needs; understand what drives their success; challenge them to think differently; and provide highly valued business insights for them to win, serve, and retain customers. You will act as a trusted advisor to and build long-term relationships with business and technology senior executives who drive and influence business growth.
Region
NA
Job Locations US-MA-Cambridge
Region
NA
Job Locations US-MA-Cambridge | US-NY-New York | US-VA-McLean | US-PA-Philadelphia | US-NC-Raleigh | US-NC-Charlotte
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Job Locations US-MA-Cambridge | US-CT-Norwalk | US-NY-New York | US-VA-McLean | US-TN-Nashville | US-TX-Austin | US-TX-Dallas | US-CA-San Francisco
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NA
Job Locations US-CA-San Francisco | US-WA-Seattle
Region
NA
Job Locations US-CA-San Francisco | US-WA-Seattle | US-IL-Chicago | US-GA-Atlanta | US-NC-Charlotte | US-NC-Raleigh | US-PA-Philadelphia
Region
NA
Job Locations US-TN-Nashville | US-TX-Austin | US-TX-Dallas | US-NC-Charlotte | US-NC-Raleigh
Region
NA
Job Locations US-MA-Cambridge | US-GA-Atlanta
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NA
Job Locations US-MA-Cambridge
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NA

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