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US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, they bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

As a Researcher on our evaluative research team, you will lead operations associated with delivering Forrester’s evaluative research. In this role, you will greatly influence the quality of these research evaluations and the experience that Forrester clients have with them.

 

In Forrester’s evaluative research, we follow a transparent methodology to compare the products and services of market-leading companies. Our clients use these evaluations to benchmark their own capabilities and to inform their strategic planning and purchasing decisions. Our evaluation methodology is a multiweek process that involves defining the scope of the evaluation, understanding the right companies for inclusion, working with the companies to gather information, conducting primary research with customers, scoring, and preparing a final document to share results in our syndicated research.  

 

As a Researcher, you will work closely with Forrester analysts to follow the evaluation methodology and create an accurate and fair view of the results. In this process, you will play a critical, value-added role in reviewing and analyzing the companies we evaluate. You will also interact with other Forrester teams — such as publishing, sales, marketing, and production — to create and share a consistent and high-value evaluative research product.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, they bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

As a Researcher on our evaluative research team, you will lead operations associated with delivering Forrester’s evaluative research. In this role, you will greatly influence the quality of these research evaluations and the experience that Forrester clients have with them.

 

In Forrester’s evaluative research, we follow a transparent methodology to compare the products and services of market-leading companies. Our clients use these evaluations to benchmark their own capabilities and to inform their strategic planning and purchasing decisions. Our evaluation methodology is a multiweek process that involves defining the scope of the evaluation, understanding the right companies for inclusion, working with the companies to gather information, conducting primary research with customers, scoring, and preparing a final document to share results in our syndicated research.  

 

As a Researcher, you will work closely with Forrester analysts to follow the evaluation methodology and create an accurate and fair view of the results. In this process, you will play a critical, value-added role in reviewing and analyzing the companies we evaluate. You will also interact with other Forrester teams — such as publishing, sales, marketing, and production — to create and share a consistent and high-value evaluative research product.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

As the global sales leader for the premier vendor business, you will drive Forrester’s age of the customer strategy through your organization. Through your strong leadership, your teams will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth and enable them to win, serve, and retain their customers.

US-TN-Nashville

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

 

About This Role:

 

Forrester is looking for a sales leader who has excellent people, business, and thought leadership skills. The Sales Director will lead a team of six to eight individual sales professionals and drive team success by guiding the creation and execution of team members’ strategic account plans. This individual will ensure that each team member's activity, skills development, and bookings goals are planned and met on a monthly, quarterly, and annual basis. The Sales Director will focus the team on serving, retaining, and growing Forrester’s largest accounts with substantial growth potential and developing the strategic selling skills of the team. This individual will enable team success through creating and maintaining a collaborative, winning team culture; continuously coaching team members; managing his or her business effectively; and being involved in key meetings with clients.

US-IL-Chicago

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

As an Senior Account Manager (SAM), you will aggressively pursue growth opportunities within a portfolio of Forrester’s largest accounts. By capitalizing on changing markets and digital disruption, you will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth in the “age of the customer”. As a trusted advisor across business and technology C-suite leaders, you will build long-term relationships with leaders who drive and influence the growth of their business. By creating and orchestrating global account strategies, you will anticipate your client’s needs, understand what drives their success, challenge them to think differently, and provide highly valued business insight to enable your clients to win, build and retain customers.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

A global research and advisory firm, Forrester serves professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in the business technology, marketing and strategy, and tech industry through independent fact-based insight, ensuring their business success today and tomorrow.

 

The Researcher is a critical member of Forrester’s global emerging technology research practice. This team will lead the development, management, and commercialization of a research and product portfolio that helps Forrester clients assess emerging technologies, new ventures, and innovation services.

 

The Researcher will report to the vice president of emerging technology research and will play a key role in research projects to help Forrester analysts produce high-quality reports, speeches, presentations, and other client deliverables in the expanding field of emerging technology.

 

The Researcher is self-motivated and manages his or her own schedule, performs high-quality analysis, produces powerful presentations, and creates coherent written arguments. Qualified candidates display a strong interest in emerging technology, business innovation, and the dynamics of market disruption. A proven track record in a technology-research-related role is extremely valuable.

 

US-IL-Chicago | US-TX-Dallas

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

 

About This Role:

Forrester is looking for a sales leader who has excellent people, business, and thought leadership skills. The Sales Director will lead a team of six to eight individual sales professionals and drive team success by guiding the creation and execution of team members’ strategic account plans. This individual will ensure that each team member's activity, skills development, and bookings goals are planned and met on a monthly, quarterly, and annual basis. The Sales Director will focus the team on serving, retaining, and growing Forrester’s largest accounts with substantial growth potential and developing the strategic selling skills of the team. This individual will enable team success through creating and maintaining a collaborative, winning team culture; continuously coaching team members; managing his or her business effectively; and being involved in key meetings with clients.

US-CA-San Francisco

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

We are looking for a top-producing new business sales professional who can assist us in expanding our user client base within the Fortune 1000. An Account Executive who has prior experience selling business services to C-level professionals in a highly competitive market would be an advantage. Candidates must excel at finding and closing new business and creatively networking for new prospects through social media; they must also possess an entrepreneurial mindset with a strong desire to double their current income.

 

The Account Executive must meet their quota on a monthly and quarterly basis, which will require significant prospecting efforts that lead to numerous meetings weekly. The Account Executive will have the opportunity to demonstrate Forrester's capabilities and business fit to top executives such as CEOs, CMOs, and their direct reports at emerging technology providers on a daily basis. Forrester has an extensive set of resources to ensure the success of this position. This position requires limited travel as needed.

US-TN-Nashville

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

We are looking for a top-producing new business sales professional who can assist us in expanding our user client base within the Fortune 1000. An Account Executive who has prior experience selling business services to C-level professionals in a highly competitive market would be an advantage. Candidates must excel at finding and closing new business and creatively networking for new prospects through social media; they must also possess an entrepreneurial mindset with a strong desire to double their current income.

The Account Executive must meet their quota on a monthly and quarterly basis, which will require significant prospecting efforts that lead to numerous meetings weekly. The Account Executive will have the opportunity to demonstrate Forrester's capabilities and business fit to top executives such as CEOs, CMOs, and their direct reports at emerging technology providers on a daily basis. Forrester has an extensive set of resources to ensure the success of this position. This position requires limited travel as needed.

US-MA-Cambridge | US-NY-New York

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

We are looking for a top-producing new business sales professional who can assist us in expanding our user client base within the Fortune 1000. An Account Executive who has prior experience selling business services to C-level professionals in a highly competitive market would be an advantage. Candidates must excel at finding and closing new business and creatively networking for new prospects through social media; they must also possess an entrepreneurial mindset with a strong desire to double their current income.

The Account Executive must meet their quota on a monthly and quarterly basis, which will require significant prospecting efforts that lead to numerous meetings weekly. The Account Executive will have the opportunity to demonstrate Forrester's capabilities and business fit to top executives such as CEOs, CMOs, and their direct reports at emerging technology providers on a daily basis. Forrester has an extensive set of resources to ensure the success of this position. This position requires limited travel as needed.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

 

About This Role:

Forrester is looking for a seasoned product marketer to lead product marketing for Forrester’s powerful and growing data products, including our Customer Experience Index™, ForecastView, and Consumer and Business Technographics® products. This role has two primary aspects: 1) Drive financials by boosting awareness, the pipeline, and bookings for the products and 2) shape the evolution of the products by applying demand, competitive, financial, and engagement insights.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:
The Program Manager provides a structured and personalized experience that leverages our analysts’ written research and deep market knowledge. The Program Manager works with clients and internal resources to align client business strategy with Forrester analysts based on coverage area and client needs; they then drive the engagement and ensure a high value delivery for actionable insights on client's business and technology challenges.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

 

About This Role:

As a member of the HR resource center, the Benefits Specialist is responsible for the daily benefit operations of the company programs for North America by providing exceptional customer service, improving existing programs, providing employee education, and ensuring compliance with government regulations, in addition to monitoring the overall administration of each benefit plan.

The Benefits Specialist will collaborate effectively with the HR resource center team by answering employees’ questions and providing benefits expertise to the team.

The position reports to the senior manager of the HR resource center.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

 

The Research Associate works directly with a global team of analysts who create primary research to serve the specific needs of Digital Business Strategy Professionals across the world. Digital Business Strategy Professionals are responsible for the strategy and operations of their firms’ digital sales and service touchpoints. This Research Associate will work with a team of analysts who primarily serve digital business strategy professionals at retail financial services firms such as banks, wealth management firms, and insurance companies.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

The Event Sales Representative contacts high-level executives from Fortune 100 companies to explain the value proposition of attending a Forrester event. The Event Sales Representative is responsible for achieving specific revenue goals on a monthly basis and works as a member of a team to achieve attendance targets. Additionally, you will support the event sponsorship sales team and the director of sales for events to identify new opportunities and opportunities within named prospects. This is a high-volume telephone and email contact environment that requires strong organizational capabilities, attention to detail, initiative, and a desire to work as part of a team.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

 

The position of Senior Sponsorship Sales Representative sits within a dynamic team of events, sales, and marketing professionals who together deliver a series of marketing and technology conferences in North America, Europe, and Asia Pacific. Based in Cambridge, the role reports to the global event sales director and includes selling and delivering sponsorship products to a wide range of technology and marketing vendors.

US-TN-Nashville

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

Forrester's Customer Experience (CX) Council, part of our Leadership Boards, is looking for a Senior Advisor to join a dynamic and continuously fast growing global team. As a Senior Advisor, you’ll have the opportunity to guide and influence business decisions of strategic importance to the CX Council members you support.The CX Council is a powerful decision-making tool that gives senior executives an edge. CX is a huge growth area, and Forrester is at the very heart of this growth in the age of the customer. Our advisors enable our Council members to harness the insights and experience of their CX Council peers for validation and best practices; as well as deliver the best of Forrester’s forward-looking research to help leaders anticipate what’s next, and why.Our advisors speak the language of CX and specific industry verticals and use their deep knowledge of both Forrester’s resources and how business works to design the moments where leaders inspire leaders. Strong candidates are high performers with over eight years of related work experience.

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

About This Role:

 

The Research Director will help define Forrester’s digital transformation research strategy and achieve its growth objectives. This person’s responsibilities will focus on helping define and drive an innovative and actionable research and advisory agenda that addresses the strategic needs of our target infrastructure & operations clients, with specific emphasis on areas like digital transformation strategy, operational excellence, services partner selection, and technology selection and deployment. The Research Director will be responsible for helping ensure that the team produces a high-quality research product.

 

The Research Director will lead a worldwide research team of six or more people and must be able to partner effectively with both seasoned and new analysts. He or she must be passionate about helping individuals achieve their full potential as strategic thinkers, writers, and advisors to our clients.

 

US-MA-Cambridge

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change.

 

 

 

About This Role

As a Business Analyst working with our web and mobile teams, you will work closely with our developers, architects, designers, and Agile product owners to support the implementation and testing of our web and mobile features as they move from ideas to launched code. You will bring to the team extreme attention to detail and enthusiasm for digging into complex issues that span multiple technical platforms. This is a great opportunity to know the inside details of our product's web and mobile experiences and ensure we continue to deliver high-quality digital tools to Forrester's clients.

US-MA-Cambridge

 

Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you’ll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change. 

 

About This Role:

 

The Customer Experience Index (CX Index™) product team supports our clients with the most complete and powerful proprietary CX tool in the market today. The CX Index evaluates over 800 brands across 21 industries in North America, Europe, and Asia. It gives our clients a deep and actionable understanding of the quality of their customer experience; competitive benchmark data so that our clients know how they stack up against their peers; and the ability to model which improvements will have the biggest impact on our clients’ revenue.

 

The Program Manager is a critical member of the CX Index Product Team; his/her overarching goal is to facilitate the high-value engagements that Forrester’s CX Index product team delivers to our CX Index clients. The Program Manager ensures that CX Index clients receive a structured and personalized engagement experience that leverages our data insights and deep knowledge of the customer experience landscape – one of Forrester’s key marketing imperatives.

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